Customer_Survey

Customer Survey

Office and Showroom
1. Was the staff professional and attentive to your needs?
Yes
No
2. If calling in to the office, were your questions quickly addressed?
Yes
No
3. Please rate your overall experience while at the Unique Granite and Marble Showroom:
Excellent Good Fair Poor Very Poor

Template Technician
1. Was the template process explained clearly at the time of scheduling?
Yes
No
2. Did the template technician arrive on time or call you if arriving early or late for your template appointment?
Yes
No
3. Was he able to answer all your questions to your satisfaction?
Yes
No
4. Please rate your overall experience with your template process:
Excellent Good Fair Poor Very Poor

Installation Crew
1. Was the installation crew on time or call you if arriving early or late?
Yes
No
2. Did our installation crew introduce themselves?
Yes
No
3. Did our installation crew explain their process?
Yes
No
4. Was the installation crew courteous of you, your house and property?
Yes
No
5. Did they leave your house as clean as it was when they arrived?
Yes
No
6. Were you completely satisfied with the finished product and your experience with Unique Granite and Marble?
Yes
No
If not, please explain:
7. Please rate your overall experience with your Delivery/Installation:
Excellent Good Fair Poor Very Poor
8. Would you recommend Unique Granite and Marble to a friend?
Yes
No

Your Information
*Name:
*Address:
Email:
Phone: